System status
Is everythingworking?
The current state of each part of the platform, and where to go when something is not behaving.
All systems operational
Last updated 11 September 2026
Maintained by hand
Automated monitoring is being rolled out. Until it is live, the states below are updated by our team rather than by a monitor, so they can lag a live incident. If something is broken for you right now, email support and we will answer.
Components
Each part of the platform
- Operational
Merchant dashboard
Orders, catalog, inventory, customers and settings.
- Operational
Storefronts
Customer-facing shops on SecureMarts and custom domains.
- Operational
Checkout & payments
Cart, checkout and payment capture through our partners.
- Operational
Point of sale
In-store terminal, registers and session sync.
- Operational
Mobile apps
iOS and Android apps for merchants.
- Operational
API & webhooks
REST API and outbound webhook delivery.
- Operational
Email & notifications
Transactional email, receipts and push notifications.
- Operational
Invoices
Public invoice pages and PDF generation.
History
No published incidents
We have not published an incident write-up yet. When we do, it will appear here with what happened, what we did and what changed as a result.
Something broken right now?
Email support with your business name and what you were trying to do. That is usually enough for us to answer in one reply.