From order placedto parcel delivered

Every order from every channel arrives in one queue, moves through pack and dispatch, and stays attached to its delivery and to any return that follows it.

Start selling free Talk to sales

#SM-4192

Adaeze O. · Storefront

142 Allen Avenue, Ikeja

On time

Order placed09:14Card ending 4021
Packed at Ikeja10:02SecureMarts Warehouse, Ikeja
Out for delivery11:30Chidi A. · SecureMarts Rider
DeliveredEst. 14:00142 Allen Avenue, Ikeja

One queue, every channel

Storefront, POS and manual orders land in the same place.

Your riders or a partner

Dispatch to your own team or hand the shipment to a courier.

Returns against the order

Refund, exchange or restock, recorded on the original sale.

#SM-4192

Adaeze O. · Storefront

142 Allen Avenue, Ikeja

On time

Order placed09:14Card ending 4021
Packed at Ikeja10:02SecureMarts Warehouse, Ikeja
Out for delivery11:30Chidi A. · SecureMarts Rider
DeliveredEst. 14:00142 Allen Avenue, Ikeja

Packing & dispatch

A queue you can work down

Orders arrive sorted by what needs doing: to pack, packed, dispatched, delivered. Pick against the packing list, mark it packed, attach the delivery, and the customer is told at each step.

Packing lists and pick states
Partial fulfilment for split shipments
Automatic customer notifications

See all features

Inventory Overview

Across 2 outlets

All outlets

124Products

342Variants

2Outlets

98%In Sync

SKUProductOutletCategoryStockStatusAction

TOT-LIN-01Linen Tote BagIkejaBags42In stock

MUG-CER-04Ceramic MugLekkiHome7Low stock

SOP-HND-12Hand SoapIkejaPersonal care96In stock

THR-COT-02Cotton ThrowLekkiHome23In stock

Riders, zones & rates

Delivery priced the way you actually charge

Define zones and the rate for each, flat or weight-based, with free-delivery thresholds. Assign a delivery to one of your riders or to a courier partner and track it from the same record.

Delivery zones with their own rates
Your own riders, with assignment and status
Courier partners and tracking references

Delivery & logistics

oCheckoutSecure

Total due

₦48,500

2 items · Delivery to Lekki Phase 1

Pay with

CardVisa · Mastercard · Verve

Bank transferPay with your bank app

WalletSaved balance

Pay ₦48,500

Returns & exchanges

The part most systems leave you to improvise

A return opens against the original order, so the items, the customer and the payment are already known. Approve it, choose refund, exchange or restock, and the stock and the money both move.

Return requests with reasons and approval
Refund, exchange or restock outcomes
Credit notes issued automatically

See payments

In the box

Everything from checkout to doorstep

Delivery is performed by you or by third-party logistics providers. What lives here is the record that keeps the order, the shipment and the return attached to one another.

Orders

One queue across every channel
Manual order creation
Order notes and internal comments
Partial fulfilment
Cancellations with restock
Full order timeline and audit trail

Delivery

Zones, rates and thresholds
Own riders with assignment
Courier partners
Tracking references and status
Proof of delivery
Pickup and collection orders

After the sale

Customer-initiated return requests
Approval workflow
Refunds, full and partial
Exchanges
Restock on return
Credit notes

Questions we get asked

Visit the help center

No. You deliver with your own riders, or you hand the shipment to a delivery partner. What SecureMarts does is hold the queue, the assignment, the tracking and the return in one record so nothing goes quiet.